Give your furniture
a second chance

Furniture Removal Service

IKEA has partnered with Furniture Bank for convenient, easy and socially responsible furniture removal offering for your pre-loved unwanted furnishings.

Need something else? See Furniture Bank’s other services.

Furniture Bank helps you give your pre-loved furniture a second chance.

Have furniture you no longer need? – we make sure that it will be transferred to a family in need.

About Furniture Bank

We change lives by providing furniture and housewares to people experiencing poverty or displacement.

Our clients include women and children leaving shelters, the formerly homeless, and newcomers and refugees to Canada.

Revenues generated through our furniture removal service, which is run as a social enterprise, funds our charitable activities as we work to end furniture poverty – one sofa and one family at a time.

Items removed

Our most common furniture removal requests.

MATTRESSES

SOFAS

Click the link below to access Furniture Banks mattress and sofa removal service for

IKEA customers

Do you have any other items you want us to take?

Here's a list of furnishing items that are considered essential:

How it WORKS

Generous clients hire our team to come and pick up their gently used furniture. (distanced pickup available)

Families in need are referred to us and work with our volunteers to choose their next home furnishings.

You feel great for making a difference in a family’s life, helping the environment and giving your furniture a second chance. You will also receive a tax receipt for your donation.

See why others love using Furniture Bank

5 out of 5 stars

Jana M

3/10/2023 - Google

Great Job Furniture Bank Team!!
The Team of Guys arrived early on during our Pick Up window. They were friendly, courteous and hard working. We had a lot of furniture to be picked up; they were out within an hour and a half.
They came prepared with everything that was needed. And to top it off, I feel good that someone else will be able to enjoy our well loved furniture.
Thank you so much; what a great service you provide!!

5 out of 5 stars

Yasir Amr

3/09/2023 - Google

Extremely efficient and friendly service. I had my old couch in under a week. Both the staff answering emails/phone calls and those doing the actual moving were friendly to talk to and made the process easy and smooth. Also happy to know that our gently loved furniture is going to others who could still use and need it. Would use again in the future.

5 out of 5 stars

Frances Lew

2/11/2023 - Google

Simply an awesome team to work with. Exceptional communication, flawless pickup and so happy that we were able to help others. Folks will have some things within 72 hours of leaving our home to help them make a new home for themselves. The Furniture Bank should be commended for the selfless work they do. Great job!
5 out of 5 stars

Susan Courtney

9/30/2022 - Google

I was struggling to find what to do with most of the furniture in my home that I could not take in my upcoming move. It is great furniture and deserved a home. Fortunately discovered Furniture Bank. Very organized process. Prompt, professional and friendly pick up from inside my home. So happy to have found them. And delighted that our furniture will be re-homed so effectively and quickly. Truly an amazing organization.

5 out of 5 stars

Pam Regan

9/14/2022 - Facebook

They are professional, efficient and you don't have to wait too long to say goodbye to your furniture. I truly like the fact they give your items to a needy family they don't sell them. For a small fee they pickup but you will receive a tax receipt for tax purposes to be used at yearend. Highly recommend!

5 out of 5 stars

Sandee Sharpe

8/13/2022 - Google

Highly recommend the Furniture Bank. The two gentlemen who showed up were fantastic on communicating ahead of time. They were kind, considerate, helpful and beyond amazing. They really knew what they were doing and they were super quick! Thanks for such great service and for all that you do!
5 out of 5 stars

Evan Friedman

7/13/2022 - Google

This was the easiest and best facilitated process. Just fill out a form describing what you have and where you are. Email/ phone interactions to qualify the items and a very simple appointment process....and away your furniture goes on a journey to be used again for those in need. Goodbye to our used furniture and hello to more space. Another step forward in our moving process! Thanks Furniture Bank!

5 out of 5 stars

Zoë Saunders

7/11/2022 - Google

The team at furniture bank were incredible to deal with for this donation! They were communicative (both before and on the day of pick up) and the removal team could not have been nicer and more accommodating (finding parking in the middle of a construction site and getting everything moved carefully and quickly!) Beyond grateful that these pieces won’t end up landfill and instead get to help someone else turn their house into a home! If you’re considering donating through this team, please do so!

5 out of 5 stars

Frances Gilgunn

7/11/2022 - Google

Fast, efficient, friendly service! Furniture Bank never disappoints. This is the second time I’ve donated and I’m always impressed with the expediency and efficiency of getting the quote, booking the pick up and finally having the move and receiving the follow up receipt. The staff are friendly and helpful and my furniture pick up took all of 35 minutes. Thank you, and I’m glad my furniture is going to a good cause.
5 out of 5 stars

Michael Lamport

6/24/2022 - Facebook

They are devoted to helping people in need and I was sooo happy to donate my antique Queen Anne dining table and six chairs...the dining set has been around for over 200 years and has many stories locked inside and the new owner can add to them I'm sure. The guys who came to pick the furniture up were very polite and very quick! I have more items that I intend to donate in the coming months. This is like FB (Furniture Bank) on FB (FaceBook)!!!! lol.

5 out of 5 stars

Maureen Chomica

5/26/2022 - Facebook

From first contacting the Furniture Bank by email to arranging for pickup of our couches and living room furniture the process was so EASY. Very professional on the phone, and this continued to the two gentlemen who picked up every thing, I can’t compliment them enough. What a great organization!

5 out of 5 stars

Cass McD

5/15/2022 - Google

I contacted the Furniture Bank about a pick up of items I wanted to donate. They were incredibly quick in getting back to me and friendly and helpful when I contacted them to book the pickup and in responding to my follow up questions.

The movers showed up as scheduled- calling ahead of time, they were friendly and professional and fast! It was a great experience and it felt so good knowing I was making a small difference in someone’s life.

Help those in your community

A house is not a home without furniture

When you give your gently-used furniture to Furniture Bank, you are the start of a chain reaction of kindness and compassion. Revenues generated from our furniture removal service are reinvested in the charity, allowing us to help even more families escape furniture poverty.

Watch this video to see what it means to a family to receive ‘new’ furnishings for their home and a fresh start in life.

FAQ

Most frequent questions and answers

1. How do we work?

Furniture Bank is a not for profit charity as well as a social enterprise. READ MORE.

2. Why do we charge?

The simple answer is: We charge for our service to sustain the organization. READ MORE.

3. Why drop-off remains closed?

Safety is our number one priority, not only for our employees but for our donors as well. READ MORE.

4. What do we do with your donations?

Furniture Bank supports marginalized and displaced families and individuals experiencing furniture poverty. READ MORE.

5. What do we accept?

The answer is quite simple: gently used items that we consider essential when furnishing a home. READ MORE.

6. Will we come into your home?

We offer an in-home furniture removal service as well as distanced pickup. READ MORE.

7. How does the tax receipt work?

You can claim the charitable receipt as a donation and can expect to see a return on your taxes. READ MORE.

8. What do we do with the rest of furniture?

From 2015-2019 we have distributed 82% of the furniture donations received to families in need. READ MORE.

9. What are the hours of operation for the pickup service?

Our hours of operation for our pickup and removal service are between 8 am and 2 pm. Read more HERE.

Give your furniture a second chance with Furniture Bank