In these times we all need to grow to survive
More furnishings for more impact.
More funding for more sustainability.
But we are all caught in a dangerous cycle.
High fixed costs for operations.
Limited fundraising options.
It’s hard to enter a level playing field when corporate support goes to national players and large donations go to orgs with capacity.
We aim to disrupt the cycle.
LEVERAGE TORONTO’S YEARS OF EXPERIENCE AND EXPANDED REACH with the Furniture Bank Support Service
Get access to our online training centre where you can take courses to learn various aspects of running and managing a furniture bank and how to benefit from the Furniture Bank Network.
Learn
Get access to our backend training centre and your team can take courses and access resources to help you make huge improvements to every aspect of your operations quickly and efficiently. Topics include Sales & Marketing, Finance, Operations, Reporting and more!
Collaborate
The Furniture Bank Network is a grassroots collaboration network where furniture banks can learn, grow and collaborate together. Join a community of like-minded individuals that are all on the same mission as yourself and benefit from collective wisdom and creativity.
Grow
Learn how to benefit from the Furniture Bank Network and use the newfound knowledge and resources from our online platform to get your furniture bank where you never even knew it could be quicker than you ever would have imagined.

What Furniture Bank has been able to do
We’ve been very fortunate to have been able to do so many great things. It’s our desire to help other companies reach the same potential.
- We turned around a $300K loss into a break-even charity in 2014.
- We scaled our social enterprise model by over 200% by 2016
- We expanded our contract with the City of Toronto over 200% by 2018.
- We added the environment as another program outcome in 2019
- We fundraised and invested over $1 million on our IT platform to date.
- We’ve invested over $200K on our social impact model to date.
- We changed the game with mattress companies.
- We’ve developed a strong relationship with IKEA who is interested in national solutions.
Our Team

Dan Kershaw
Executive
Director

Tammy Peddle
Director of
Social Enterprise

Sean Peddle
Director of
Program Operations

Foluso Olawunmi
Director of
Finance CPA, CA
What You'll Learn
FB Customized Salesforce Platform
- Over a decade of customizations to align Salesforce to function as a complete FB Program
- You have access to Salesforce as your own community.
Online Portal for Agencies
- Your agencies will have online
access to your own digital portal- Cases
- Family needs
- Planned in 2021 is a customized branded online community for your agencies.
Comprehensive Reporting
- Your own customized reporting suite
- Saved Reports / Charts
- Custom Reports
- Scheduled (and emailed) Reports
- Excel-friendly exports.
- Example: https://fbankstaging.wpengine.com/fb-support-service-reporting-overview/
Inventory / Capacity Tracking
- With in-kind items tracked through Salesforce
- Ongoing count of stock in the warehouse (in and out)
- Includes estimated
- Weight & Volume
- Used for capacity planning
National Tax Receipting
- Support Services cover:
- National in-kind values following CRA
guidelines - Donation Information and values are
in Salesforce and this report can be
exported so that conform to your
charitable receipt format
- National in-kind values following CRA
Online Training / Learning Platform
- Moving all documentation and how to use our platform into self-paced learning tools
- Allows staff and volunteers to learn at their own pace
- Ongoing training modules to be added over 2021
Social Measurement Model (SROI)
- Internationally recognized impact method.
- Aligned with Canadian measurement standards
- Built on verified impact technology platforms
- Output your community’s version in 2022!
Ongoing Impact Measurement Improvements
- Consolidation of our measurement work in North America
- Social
- Environmental
- Economic
- Community
- Ongoing expansion of SROI Model
Membership in the FBN
- Building out a private forum for the sector through 2021.
- Contact Directories
- Forums / Discussions on topics
related to furniture banking - Corporate opportunities
- Sharing best practices and ideas
Sponsored by Furniture Link
Learning Centre
- Online resource centre for
- Articles
- Case studies
- Research
- Worksheets
- Creating a commonplace for ‘all’ materials about furniture banking from across North America
Common Branding Tools
- Save your time and your budgets
- Common assets, templates, and materials designed for reuse
- Ex. Truck wrap designs for national consistency.
- A growing library of quality assets to leverage in your community.
Furniture Removal Social Enterprise Model
- Marketing / sales / IT / payments handled from Toronto
- All leads centralized.
- Bookings passed to your teams for collection back to your warehouse
- Revenue share the success
Corporate Reuse Projects
- Centrally coordinated national retailer projects (Ex. IKEA)
- Local member handles ongoing collection & reuse work
- Increase consistent funding and furnishing supply
What will it cost?
This pricing model covers our incremental costs while providing you new capabilities and benefits. We’ve fundraiser the onboarding costs ourselves.
Pickup Social Enterprise
- 5% on all pickup social enterprise
bookings- We assume the sales process and pass
completed bookings to you!
- We assume the sales process and pass
- Example:
- $100,000 pickup bookings cost $5,000 (5%) – Your organization receives $95,000
Commercial Projects
- 15% on corporate social enterprise
projects in your market. - Example:
- $50,000 in new IKEA pickup requests
cost $7,500 (15%) - Your organization receives $42,500
- $50,000 in new IKEA pickup requests